Nicole Bifano | Director of Information Technology West Suburban YMCA
The West Suburban YMCA has been working with MIS Alliance for almost a decade. Our Y operations run morning, noon and night, seven days a week, and issues and problems can arise on any day and at any time. MIS has always been available to help us.
We rely on MIS Alliance, on every level for our IT service needs. From top level technology planning, to the desktop support level, and everything in between, MIS has been there to help support us, making sure our YMCA is functioning at its best.
MIS Alliance engineers are friendly, knowledgeable, and reliable. They always speak with our user’s technical knowledge level in mind, so that they can understand and benefit from their conversation. They often go above and beyond what is expected of them, working nights and weekends to solve problems for us.
We are very happy having MIS Alliance as our IT partner and enjoy working with all members of their organization.